Day 1: Introduction to Quality Management System (QMS) concepts as required by ISO 9001
Normative, regulatory and legal framework related to Quality
Fundamental principles of Quality
ISO 9001 certification process
Quality Management System (QMS)
Detailed presentation of the clauses 4 to 8 of ISO 9001
Day 2: Planning and Initiating an ISO 9001 audit
Fundamental audit concepts and principles
Audit approach based on evidence
Preparation of an ISO 9001 certification audit
QMS documentation audit
Conducting an opening meeting
Day 3: Conducting an ISO 9001 audit
Communication during the audit
Audit procedures: observation, document review, interview, sampling techniques, technical verification, corroboration and evaluation
Audit test plans
Formulation of audit findings
Documenting of nonconformities
Day 4: Concluding and ensuring the follow-up of an ISO 9001 audit
Audit documentation
Quality review
Conducting a closing meeting and conclusion of an ISO 9001 audit
Evaluation of corrective action plans
ISO 9001 Surveillance audit
ISO 9001 internal audit management programme
Day 5: Certification Exam
"Taken from PECB <https://pecb.com