This one-day training course enables the participants to be familiar with the basic concepts of the implementation and management of a Quality Management System as specified in ISO 9001. Participants will learn the basic concepts of quality management and best practices.

Course objectives and structure -

Standard and regulatory framework -

Fundamental principles of quality -

(Quality Management System (QMS -

Preparing for the certification audit -

Closing the training -

Members of a Quality team -

Professionals wanting to gain preliminary knowledge of the main processes of a -

(Quality Management System (QMS

Staff involved in the implementation of the ISO 9001 standard -

Staff involved in operations related to Quality Management -

Auditors -

Introduction to the ISO 9001 standard and its requirements -

Introduction to management systems and the process approach -

General requirements: presentation of the clauses 4 to 8 of ISO 9001 -

Implementation phases of the ISO 9001 standard -

Conducting an ISO 9001 audi -