Day 1 : Introduction to corporate Social Responsibility concepts as defined by ISO 26000
Normative, regulatory and legal framework related to Social Responsibility of -
organizations
Fundamental principles of Social Responsibility of organizations -
Presentation of ISO 26000 clauses and the six core subjects -
Preliminary analysis and determining the level of maturity of an existing Social -
Responsibility program
Writing a business case and a project plan for the implementation of a Social -
Responsibility program
DAY 2 : Planning a Social Responsibility program based on ISO 26000
Development of the Social Responsibility policy -
Human rights issues and best practices -
Labor practices issues and best practices -
The environmental issues and best practices -
Fair operating practices issues and best practices -
Consumer issues and best practices -
Community involvement and development issues and best practices -
DAY 3 : Implementing a Social Responsibility program based on ISO 26000
Implementation of a document management framework -
Implementation of Social Responsibility action plans -
Development of a training & awareness program and communicating about -
Social Responsibilities
Operations management of a Social Responsibility program -
DAY 4 : Controlling, monitoring and measuring a Social Responsibility program
Monitoring a Social Responsibility program -
Development of metrics, performance indicators and dashboards -
ISO 26000 internal and external assessment -
Implementation of a continual improvement program -
DAY 5 : Certification Exam