Day 1: Introduction to Corporate Social Responsibility concepts as defined by ISO 26000
•Normative, regulatory and legal framework related to social responsibility of organizations
•Fundamental principles of organizations’ social responsibility
•Presentation of ISO 26000 clauses and its six core subjects
•Preliminary analysis and determining the level of maturity of an existing social responsibility program
•Writing a business case and a project plan for the implementation of a social responsibility program
Day 2: Planning a social responsibility program based on ISO 26000
•Definition of the scope of a social responsibility program
•Development of a social responsibility policy and objectives
•Human rights issues and best practices
•Labour practices issues and best practices
•The environment issues and best practices
•Fair operating practices issues and best practices
•Consumer issues and best practices
•Community involvement and development issues and best practices
Day 3: Implementing a social responsibility program based on ISO 26000
•Implementation of a document management framework
•Implementation of social responsibility action plans
•Development of a training & awareness program and communicating about social responsibilities
•Operations management of a social responsibility program
Day 4: Controlling, monitoring,measuring a social responsibility program
•Controlling an monitoring a social responsibility program
•Development of metrics, performance indicators and dashboards
•ISO 26000 internal and external assessment (not certification)
•Implementation of a continual improvement program
Day 5: Certification Exam
Prerequisites
ISO 26000 Foundation Certification or a basic knowledge of ISO 26000 and/or SA8000 is recommended
Educational approach
•This training is based on both theory and practice:
oSessions of lectures illustrated with examples based on real cases
oPractical exercises based on a full case study including role playings and oral presentation
oReview exercises to assist the exam preparation
oPractice test similar to the certification exam
•To benefit from the practical exercises, the number of training participants is limited
Examination and certification
•The “Certified ISO 26000 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
oDomain 1: Fundamental principles and concepts of social responsibilities
oDomain 2: Social responsibility best practices
oDomain 3: Planning a social responsibility program based on ISO 26000
oDomain 4: Implementing a social responsibility program based on ISO 26000
oDomain 5: Performance evaluation, monitoring and measurement of a social responsibility program based on ISO 26000
oDomain 6: Continual improvement of a social responsibility program based on ISO 26000
oDomain 7: Preparing for a social responsibility program assessment
•The “Certified ISO 26000 Lead Implementer” exam is available in different languages (the complete list of languages can be found in the examination application form)
•Duration: 3 hours
Taken from PECB <https://pecb.com